At mix88, we understand that privacy is more than just a word — it is the trust you place in us every time you log in. This document transparently explains how we collect, use, store, and protect your personal information as a member of our platform.
We invest in the latest security technology to ensure your personal information is always protected.
All data transmitted between your device and mix88 servers is protected by military-grade 256-bit SSL encryption. No third party can intercept your information during transmission.
Your personal data is stored on servers protected by multiple layers of security. Access to this data is granted only to authorised personnel with a legitimate operational need.
Mix88 has never and will never sell, rent, or trade members' personal data to any third party for marketing or commercial purposes without your consent.
You have the right to access, correct, or request deletion of your personal data at any time. Data requests can be submitted easily through your account or by contacting our support team.
The mix88 security monitoring system operates around the clock to detect and neutralise any cyber threats before they affect our members' accounts or personal data.
The mix88 Privacy Policy is drafted in compliance with Malaysia's Personal Data Protection Act 2010 (PDPA) and the latest international standards to ensure your privacy rights are fully protected.
SSL encryption active on every session. Your information is never shared for commercial purposes.
Register NowImportant Note: This Privacy Policy applies to all users of the mix88 platform, including the official website at mix88.onl and the mix88 mobile app. By using our platform, you agree to the collection and use of information as described in this policy.
This Privacy Policy describes the data collection and usage practices of mix88 ("We", "Platform") regarding the personal information you ("Member", "User") provide when registering, using, or interacting with the mix88 platform.
This policy covers all mix88 platform channels, including the official website at mix88.onl, the mobile app for Android and iOS, and any customer support services we provide. Any third-party services you may access via links on our platform are governed by their own privacy policies and are not the responsibility of mix88.
This Privacy Policy should be read together with Terms and Conditions mix88 which forms part of the overall agreement between you and our platform.
Mix88 only collects data necessary for platform operations, legal compliance, and improving the user experience. We do not collect information beyond these requirements.
| Data Categories | Example | Purpose of Collection |
|---|---|---|
| Identity | Full name, date of birth, IC number | Account verification, KYC compliance |
| Contact | Email, phone number | Communications, 2FA verification |
| Financial | Bank account number | Processing deposits and withdrawals |
| Technical | IP address, device ID | Security, fraud prevention |
| Transactions | Wagering history | Account management, customer support |
| Usage | Games played | User experience improvement |
Every piece of data we collect is used for clear and lawful purposes. Below is a detailed breakdown of how your information is used by mix88:
Your data is used to create and manage your account, securely process deposits and withdrawals, verify your identity to meet compliance requirements, and grant access to all games and services offered on the mix88 platform.
Mix88 uses technical information such as IP addresses and device IDs to detect suspicious activity, prevent unauthorised access, and protect your account from any fraud or hacking attempts. Our monitoring system works in the background without disrupting your gaming experience.
We use your email address and phone number to send important account notifications, security updates, transaction confirmations, and responses to customer support enquiries. You can manage your notification preferences through your account settings at any time.
Aggregated and non-personally identifiable usage data is used to understand platform usage patterns, identify areas for improvement, and develop new features better suited to the needs of our members in Malaysia.
As a responsibly operated platform, mix88 may need to use or disclose your data to fulfil legal obligations, comply with directions from competent authorities, or to defend the platform's legitimate rights in any legal proceedings.
Mix88 does not sell or trade your personal data. However, there are limited situations where we may need to share your information with certain parties:
We work with trusted service providers to handle certain aspects of our platform operations, including payment processors, cloud service providers, and analytics companies. All such providers are bound by strict confidentiality agreements and may only use your data for purposes we specify.
Mix88 will disclose your personal data to competent authorities when required by law, court order, or valid legal process. We will endeavour to notify you of any such disclosure unless prohibited from doing so by law.
Our Guarantee: mix88 does not share your personal data with advertisers, marketing companies, or any third party for commercial purposes without your explicit consent. This is an unwavering commitment.
The mix88 platform uses cookies and similar tracking technologies to enhance the user experience and ensure the platform functions smoothly. Cookies are small text files stored on your device when you visit our platform.
You can manage cookie settings through your browser preferences. Please note that disabling certain cookies may affect the functionality and user experience of the mix88 platform.
Protecting your personal data is mix88's highest priority. We implement a comprehensive range of technical and organisational security measures to safeguard your information from unauthorised access, use, or disclosure.
Access to member personal data within mix88 is restricted to staff with a legitimate operational need only. All personnel with access to sensitive data are bound by strict confidentiality agreements and undergo regular security training.
While we take all reasonable steps to protect your data, no method of transmission or storage over the Internet can be guaranteed 100% secure. If you suspect any security breach, please contact our support team immediately.
Mix88 retains your personal data only for as long as it is needed for the purposes stated in this Privacy Policy or as required by applicable laws in Malaysia.
Once the retention period expires, your data will be securely deleted or anonymised in accordance with our data management procedures.
Under Malaysia's Personal Data Protection Act 2010 (PDPA) and international privacy principles, you have the following rights regarding your personal data held by mix88:
You have the right to request a copy of the personal data we hold about you at any time.
You have the right to correct any inaccurate or incomplete information in your account.
You may request deletion of your personal data, subject to legal retention obligations.
You may object to the processing of your data for direct marketing purposes at any time.
You have the right to receive your data in a machine-readable format for transfer to another platform.
You may request that we restrict how we process your data in certain circumstances.
To submit any request related to the above rights, please contact our privacy team by email at [email protected] or via Live Chat within the platform. We will process your request within 30 business days.
The mix88 platform is exclusively for users aged 18 and above. We do not knowingly collect or process personal data from individuals under the age of 18.
If we find that we have collected personal data from someone under the age of 18 without valid parental or guardian verification, we will take immediate steps to delete that information and close the associated account. Parents or guardians who believe their underage child has registered on our platform are encouraged to contact us immediately.
Registration by individuals under the age of 18 is strictly prohibited. If you are aware or suspect that someone under 18 has created an account on mix88, please report it to our support team immediately.
Mix88 reserves the right to update or modify this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or technological developments. The latest update date will always be displayed at the top of this page.
For significant changes, we will notify you via an in-platform notification or your registered email at least 14 days before the changes take effect. Continued use of the mix88 platform after the effective date of any changes means you accept the updated Privacy Policy.
We encourage you to review this page periodically to stay up to date with our latest practices for handling and protecting your personal information.
If you have any questions, concerns, or complaints regarding how mix88 handles your personal data, or if you wish to exercise any of your privacy rights, please contact us through the following channels:
Our privacy team is committed to providing a meaningful response to every enquiry we receive within a reasonable timeframe. We value your trust and will make every effort to address each concern you raise.
With a transparent privacy policy and the latest encryption technology, you can play on mix88 with full confidence. Register a free account and enjoy a secure gaming experience alongside over 500,000 members in Malaysia.