This document outlines all rules, rights, and responsibilities related to the use of the mix88 platform. Please read it carefully before registering or starting to play. By using our platform, you agree to comply with all terms stated herein.
Below is a summary of the key sections in the mix88 Terms and Conditions for your quick reference.
Only players aged 18 and above are permitted to register and use the mix88 platform. Each player may only hold one account. Registration details must be accurate and up to date at all times.
All deposits are processed instantly via supported payment methods. Withdrawals are processed within 5 minutes once KYC verification is complete. Minimum and maximum limits are displayed on the payments page.
All bonuses are subject to rollover requirements that are clearly stated. Bonuses cannot be withdrawn directly without first meeting the specified wagering requirements.
Members are responsible for keeping their account passwords confidential. mix88 will never ask for your password via email or Live Chat. Enable two-factor authentication for added protection.
The use of automated software, fraud, money laundering, and any attempt to manipulate the system are strictly prohibited and may result in account closure and balance freezing.
Mix88 reserves the right to update the Terms and Conditions at any time. Members will be notified via email or in-platform notification. Continued use after an update means you accept the new terms.
The mix88 support team is ready to help you understand any terms that are unclear.
View FAQWelcome to mix88. This Terms and Conditions document ("Terms") is a legally binding agreement between you ("Member" or "User") and mix88 ("Platform", "We"). This document governs all aspects of your use of the mix88 platform, including the website, mobile app, and all related services.
By accessing, registering for, or using any part of the mix88 platform, you automatically agree to be bound by all terms, conditions, policies, and guidelines set out in this document, as well as our Privacy Policy, which forms part of this agreement.
Important: If you do not agree with any part of these Terms, you are not permitted to use the mix88 platform. Please cease use immediately and contact our support team if you require further clarification before making a decision.
Mix88 reserves the right to modify these Terms at any time without prior notice. However, we will endeavor to inform members of any material changes via registered email or in-platform notification before the changes take effect.
To register and use the mix88 platform, you must meet all of the following eligibility requirements:
Mix88 reserves the right to request proof of eligibility at any time. Failure to provide proof within the specified period may result in account suspension or closure.
Each individual is only permitted to hold one (1) active account on the mix88 platform at any one time. Registering multiple accounts is strictly prohibited and may result in the freezing of all associated accounts and forfeiture of their balances.
All information you provide during registration and throughout your use of the platform must be accurate, complete, and up to date. This includes your full name, date of birth, phone number, email address, and payment details. Providing false or misleading information is a serious breach of these Terms and may result in account closure and balance freezing without any compensation.
Mix88 may require you to verify your identity at any time, particularly before processing withdrawals exceeding a certain limit. The KYC (Know Your Customer) process requires you to submit the following documents:
You are solely responsible for keeping your account login credentials secure. mix88 will not be liable for any loss or damage arising from unauthorized access to your account resulting from your own negligence. Please contact our support team immediately if you suspect your account has been accessed without authorization.
mix88 will never ask for your account password via email, Live Chat, or any other communication channel. Do not share your password with anyone, including our customer support representatives.
Mix88 supports a wide range of payment methods popular among Malaysian users, including FPX bank transfers to all major banks, and digital wallets such as Touch 'n Go eWallet, GrabPay, and Boost. All deposits are processed instantly upon confirmation from the bank or payment provider.
Minimum and maximum deposit limits vary by payment method selected. Current limits are displayed on the deposit page within your account. mix88 reserves the right to adjust these limits without prior notice based on operational needs and compliance requirements.
The mix88 platform operates in Malaysian Ringgit (MYR). All transactions, account balances, and wins are displayed in MYR. Any foreign currency conversion related to your payment method is entirely your own responsibility.
Mix88 is committed to processing withdrawals promptly and transparently. Legitimate wins will be processed within 5 minutes once all security and compliance checks have been completed.
To protect all members from fraud and money laundering, mix88 reserves the right to conduct additional security checks on withdrawal requests that exceed certain limits or are deemed unusual. This process may require additional time and we appreciate your patience.
mix88 reserves the right to suspend or reject any withdrawal request suspected of involving fraud, breach of terms, or illegal activity. mix88's decision in such matters is final.
Mix88 offers a variety of bonuses and promotions to new and existing members. All bonus offers are subject to the specific terms and conditions stated alongside each promotion. The general terms applicable to all bonuses are as follows:
All bonuses received are subject to rollover requirements that must be fulfilled before any withdrawal from the bonus balance is permitted. The specific rollover requirements for each bonus are clearly stated on the relevant promotions page.
mix88 is committed to offering bonuses with fair and achievable rollover requirements. We believe that genuinely rewarding promotions are the right of every loyal member.
All games available on the mix88 platform use a Random Number Generator (RNG) that has been independently audited by accredited bodies. This ensures every game outcome is fair and cannot be manipulated by any party, including mix88 itself.
All game results on the mix88 platform are final. In the event of any dispute regarding game outcomes, the mix88 server logs will serve as the primary reference. All game providers partnered with mix88 hold valid international licences and undergo regular fairness audits.
In the event of a technical disruption such as a disconnection mid-game, mix88 will use server log data to determine a fair outcome. If a system error causes an incorrect payout, mix88 reserves the right to correct the error and reclaim any overpaid amount.
The following activities are strictly prohibited on the mix88 platform and may result in account closure as well as legal action:
mix88 employs a sophisticated 24/7 monitoring system to detect suspicious activity. Members found to be involved in any of the above activities will face immediate action without prior warning.
Mix88 reserves the right to suspend or close any member's account at any time for the following reasons:
Members may also close their own account at any time by contacting the mix88 customer support team. Any valid balance in the account will be returned via the original payment method within a reasonable timeframe, subject to compliance review.
Mix88 takes the protection of all members' personal data seriously. All collected information is processed in accordance with our Privacy Policy, which forms part of this agreement. Our platform uses 256-bit SSL encryption to protect all data in transit.
For detailed information on how we collect, use, store, and protect your personal data, please refer to mix88 Privacy Policy in full.
The mix88 platform is provided on an "as is" and "as available" basis. To the extent permitted by applicable law, mix88 makes no express or implied warranties regarding the availability, accuracy, or suitability of the platform for any particular purpose.
Mix88 is not liable for any indirect, incidental, special, or consequential losses arising from the use of or inability to use the platform, including but not limited to loss of profits, data, or business opportunities.
Mix88's total liability to any member under any circumstances shall not exceed the total net deposits made by that member in the 12 months preceding the relevant claim.
Mix88 is committed to promoting responsible gambling practices. We provide a range of self-control tools accessible directly from your account settings, including deposit limits, wagering limits, break mode, and self-exclusion options.
If you feel that gambling is beginning to affect your life negatively, we encourage you to use the self-control tools provided or contact our support team for assistance. More information is available on the Responsible Gaming us.
Gambling should be a source of entertainment, not stress or hardship. Play within your means, and do not hesitate to seek help when you need it.
Mix88 reserves the right to update, modify, or replace any part of these Terms and Conditions at any time. Changes take effect immediately upon publication on the platform, unless otherwise stated.
For material and significant changes, mix88 will endeavor to notify members via registered email or in-platform notification at least 7 days before the changes take effect. Continued use of the mix88 platform after the effective date of any change means you accept and agree to the updated terms.
We encourage you to review this Terms and Conditions page regularly to ensure you are always aware of the latest terms governing your use of the mix88 platform.
If you have any questions, concerns, or need clarification on any part of these Terms and Conditions, the mix88 customer support team is ready to assist you through the following channels:
We are committed to providing a prompt, accurate, and helpful response to every enquiry we receive. Your satisfaction and comfort as a mix88 member is our priority.
Now that you have read our Terms and Conditions, join over 500,000 Malaysian players who trust mix88 as their preferred online entertainment platform.